Telehealth consent

For plans with Wisconsin-licensed occupational therapist review, services are provided remotely only when the licensed occupational therapist determines the standard of care can be met through telehealth.

If the licensed occupational therapist determines the standard of care cannot be met remotely, we will recommend an in-person evaluation, local referral, or another next step.

Customers must have permission to share home photos and relevant details about the person using the home, and should provide accurate information when answering the guided home questions.